http://in-this-economy.com/2009/10/14/an-example-of-bad-customer-service-rooms-for-less-furniture/ Shit's bad and we know. Wed, 01 Feb 2012 06:35:11 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://in-this-economy.com/2009/10/14/an-example-of-bad-customer-service-rooms-for-less-furniture/comment-page-1/#comment-3568 David Ray Fri, 05 Feb 2010 22:58:57 +0000 http://in-this-economy.com/?p=7335#comment-3568 I actually purchased a table and couch from Rooms for Less Furniture and my experience couldn't have been totally different than yours. I also asked them to come to my house after 5pm knowing that since I requested for them to come so late they would have to make me the last delivery on their route so I knew I was asking to be stuck waiting cause who knows what they had to deliver before me. When I called the store about 6pm asking when they were coming they stated the driver will call me an hour before arrival so I wouldn't have to just sit there and wait during a time frame like you have to do when getting TV installed. You know what I mean...between 8am-12pm or 1pm-5pm!! I really hate that cause when they say that I just sit there and wait and wait and with my luck they always come at the last minute before they would be considered late! And what sucks is if they are going to be late they always wait till 10 minutes before the deadline to tell me they are running an hour or two late! You know why couldn't they have told me a couple hours earlier they were going to be late. Like they didn't know till 10 minutes before they were behind schedule. But they always inconvienience me making me wait 4 hours in there time frame window, then they call and say I'll be an hour later!! Anyways I wanted to write this cause I found Rooms for Less Furniture because I wasn't able to afford all the over priced stuff at Rooms To Go or The Rooms Store, so finding Rooms for Less was a blessing cause I foound out they carried basically the same stuff as the other stores just at a lower price.And the other thing I came to find out was when they came and delivered my table they put everything together for me. Cause I remember in the past when I had something delivered from Rooms to Go they just dropped off my table in the boxes and I was stuck assembling everything so that really sucked!! So when I read something like this saying they had bas customer service and felt I had to come to the store's aid and give them credit, where credit is deserved. So long story kind of long...In the end I got a great quality piece of furniture for what seemed to be a wholesale price and I would I actually purchased a table and couch from Rooms for Less Furniture and my experience couldn’t have been totally different than yours. I also asked them to come to my house after 5pm knowing that since I requested for them to come so late they would have to make me the last delivery on their route so I knew I was asking to be stuck waiting cause who knows what they had to deliver before me. When I called the store about 6pm asking when they were coming they stated the driver will call me an hour before arrival so I wouldn’t have to just sit there and wait during a time frame like you have to do when getting TV installed. You know what I mean…between 8am-12pm or 1pm-5pm!! I really hate that cause when they say that I just sit there and wait and wait and with my luck they always come at the last minute before they would be considered late! And what sucks is if they are going to be late they always wait till 10 minutes before the deadline to tell me they are running an hour or two late! You know why couldn’t they have told me a couple hours earlier they were going to be late. Like they didn’t know till 10 minutes before they were behind schedule. But they always inconvienience me making me wait 4 hours in there time frame window, then they call and say I’ll be an hour later!! Anyways I wanted to write this cause I found Rooms for Less Furniture because I wasn’t able to afford all the over priced stuff at Rooms To Go or The Rooms Store, so finding Rooms for Less was a blessing cause I foound out they carried basically the same stuff as the other stores just at a lower price.And the other thing I came to find out was when they came and delivered my table they put everything together for me. Cause I remember in the past when I had something delivered from Rooms to Go they just dropped off my table in the boxes and I was stuck assembling everything so that really sucked!! So when I read something like this saying they had bas customer service and felt I had to come to the store’s aid and give them credit, where credit is deserved. So long story kind of long…In the end I got a great quality piece of furniture for what seemed to be a wholesale price and I would

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